Privacy Policy

PlatformM is committed to protecting the privacy of our artists, clients, and website visitors. We collect, store, use, and protect personal information that you share with us in connection with our music studio services. We do not sell or rent your personal information and will only share it as described in this Privacy Policy.

Throughout this Privacy Policy, references to “we,” “us,” or “our” refer to PlatformM. References to the “Service” include our website, online booking systems, communication tools, and any in-studio or digital services related to music recording, production, mixing, mastering, and creative consulting.

This Privacy Policy applies only to information collected through your use of our Service and website, located at . By accessing or using our Service, you agree to the terms of this Privacy Policy.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our Service constitutes acceptance of those changes.

Information We Collect

We may collect the following types of Personally Identifiable Information (“PII”) when you interact with PlatformM:

• Full name

• Email address

• Phone number

• Billing address

• Booking and session details

• Payment-related information (processed securely through third-party payment processors)

Important: PlatformM does not store or retain full credit card numbers. All payment transactions are handled securely by trusted third-party payment providers (such as Stripe, Square, PayPal, or similar services), in accordance with their respective privacy and security policies.

We may also collect information you voluntarily provide, including:

• Artist or stage name

• Session notes or instructions

• Uploaded files (beats, demos, reference tracks)

• Communications with our team (email, SMS, forms, or support messages)

SMS & Messaging Communications

PlatformM may communicate with clients and website visitors via SMS/text messages for purposes such as appointment confirmations, session reminders, service updates, and customer support.

By providing your phone number and opting in, you consent to receive text messages from PlatformM. Message frequency may vary. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us at .

Consent to receive SMS messages is not a condition of purchasing any goods or services.

Audio Recordings & Creative Content

As part of our music studio services, we may collect, store, and process creative content, including but not limited to:

• Audio recordings

• Session files

• Stems, mixes, and masters

• Beats or instrumental files

• Project data related to recording sessions

All creative content provided or recorded during sessions is treated as confidential. PlatformM does not claim ownership of your creative work unless otherwise agreed to in writing. Files are stored securely and accessed only by authorized personnel for the purpose of providing studio services.

Clients are responsible for maintaining personal backups of their content. While we take reasonable steps to safeguard files, long-term storage is not guaranteed unless explicitly agreed upon.

Cookies & Website Usage

We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to:

• Remember your preferences

• Improve website performance

• Analyze traffic and usage patterns

These analytics do not personally identify individual users.

How We Use Your Information

We use collected information to:

• Schedule and manage studio sessions

• Communicate with you regarding bookings and services

• Process payments and deposits

• Provide customer support

• Improve our studio services and client experience

• Comply with legal and regulatory obligations

We may also use aggregated, non-identifiable data for internal analysis and service improvement.

Protecting Your Information

Personally Identifiable Information is stored securely using industry-standard security measures. Our systems are designed to protect against unauthorized access, disclosure, or misuse.

While we take reasonable precautions, no method of data transmission or storage is 100% secure. By using our Service, you acknowledge that you do so at your own risk.

Sharing Personal Information

PlatformM does not sell or rent your personal information.

We may share information only:

• With trusted service providers necessary to operate our business (e.g., payment processors, booking platforms)

• When required by law, subpoena, or legal process

• To protect the rights, property, or safety of PlatformM, our clients, or others

Any third-party service providers are bound by confidentiality obligations consistent with this Privacy Policy.

Data Breach Notification

In the event of a data breach involving personal information, PlatformM will notify affected individuals as required by applicable law using email or other reasonable means.

PlatformM shall not be liable for data loss resulting from events beyond our reasonable control, including natural disasters, power failures, cyberattacks, or acts of third parties.

Your Choices & Access to Information

You may choose not to provide certain personal information; however, this may limit our ability to provide studio services.

You may request to review, update, or correct your personal information by contacting us at the email address below.

Information Relating to Minors

PlatformM does not knowingly collect personal information from individuals under the age of 18 without verified parental or legal guardian consent. If we become aware that such information has been collected without consent, it will be deleted promptly.

Third-Party Websites

Our website may contain links to third-party websites. PlatformM is not responsible for the privacy practices or content of those sites. Please review their policies before providing personal information.

Notification Procedures

We may provide notices or communications via email, website postings, or other reasonable means related to our services, updates, or legal obligations.

Changes to This Privacy Policy

Any changes to this Privacy Policy will be posted on this page. Changes take effect immediately upon posting.

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

Customer Support Team: